Forum Discussion

mickael's avatar
mickael
Dedicated Contributor
3 years ago

1password chrome extension hangs totally

Hi, I encouter a weird behaviour using 1password extension (2.3.0) in Chrome (99.0.4844.51 (Build officiel) (arm64)) in MacOS 12.21 on a MacBook Pro M1. The inline form popup make chrome hangs ...
browser extension
Former Member's avatar
Former Member
3 years ago

@bnw Thanks for sharing! I do see that we've followed up with you. Hopefully things are now working well.

mickael Let's have you send over a console log as well as a diagnostics report so we can take a closer look at what may be going on. Please replicate the behavior and follow the guides below to grab the logs + diagnostics for us:

  • The extension console log: https://support.1password.com/cs/extension-console-log/
  • A diagnostics report: https://support.1password.com/diagnostics/

Attach the logs and diagnostics report to an email message addressed to mailto:support+forum@1password.com. With your email please include:

  • A link to this thread: https://1password.community/discussion/127810/1password-chrome-extension-hangs-totally
  • Your forum username: mickael

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!