Forum Discussion

Former Member's avatar
Former Member
3 years ago

1Password Chrome Extension Stops Working

I'm new to 1password (lastpass convert) and I'm doing a lot of resetting passwords. At least a couple times a day I got to a site after, and 1password offers a new password to fill. But when I cli...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @dfors,

I'm sorry for the trouble you are having and the delay in getting back to you.

It sounds like you might be running into a known issue that we are currently investigating. This may be caused by some syncing troubles from the browser extension's authentication with our server. I apologize for any interruption in your workflow caused by this issue.

In the meantime, could you try the following to see if it helps?

  1. Open your browser.
  2. Right-click the 1Password icon in the browser's toolbar and select "Settings".
  3. Under General, disable "Integrate with 1Password app".
  4. Under Accounts & Vaults, click the ( ⋮ ) three dots to sign out of your account.
  5. Click "+ Sign in to a new account" to sign back in.
  6. If you have the 1Password app installed re enable "Integrate with 1Password app".

I hope this helps, as for another contact method please feel free to email support@1Password.com at any time!

ref: dev/core/core#17386