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Former Member's avatar
Former Member
3 years ago

1password Chrome Extension v.2.5.2 Not Unlocking with Apple Watch

I had to recently reinstall my 1password Chrome extension, and now I don't have the option to unlock it via my Apple Watch. The regular 1password app utilizes the Apple Watch unlock feature just fine...
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steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @charleskoehl,

I'm sorry for the trouble, we've recently experienced an issue where 1Password was having a hard time connecting with the browser this has since been fixed in update 8.9.15. Can you let me know if things are now working for you as expected?

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Chrome Extension v.2.5.2 Not Unlocking with Apple Watch","id":"message:93299","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:93299","revisionNum":1,"repliesCount":10,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:93299"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:93299"},"body@stripHtml({\"truncateLength\":200})":" I had to recently reinstall my 1password Chrome extension, and now I don't have the option to unlock it via my Apple Watch. The regular 1password app utilizes the Apple Watch unlock feature just fine...","body@stringLength":"407","rawBody":"

I had to recently reinstall my 1password Chrome extension, and now I don't have the option to unlock it via my Apple Watch. The regular 1password app utilizes the Apple Watch unlock feature just fine - did something change?

\n\n
\n\n

1Password Version: 1Password for Mac 8.9.13 (80913040)
\nExtension Version: 2.5.2
\nOS Version: 12.6.2
\nBrowser:_ Chrome

\n","kudosSumWeight":0,"postTime":"2023-01-19T10:22:54.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:93299_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":570},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I had to recently reinstall my 1password Chrome extension, and now I don't have the option to unlock it via my Apple Watch. The regular 1password app utilizes the Apple Watch unlock feature just fine - did something change?

\n\n
\n\n

1Password Version: 1Password for Mac 8.9.13 (80913040)
\nExtension Version: 2.5.2
\nOS Version: 12.6.2
\nBrowser:_ Chrome

"},"Conversation:conversation:93299":{"__typename":"Conversation","id":"conversation:93299","solved":false,"topic":{"__ref":"ForumTopicMessage:message:93299"},"lastPostingActivityTime":"2023-02-01T05:23:02.000-08:00","lastPostTime":"2023-02-01T05:23:02.000-08:00","unreadReplyCount":10,"isSubscribed":false},"ModerationData:moderation_data:93299":{"__typename":"ModerationData","id":"moderation_data:93299","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:93299_1":{"__typename":"Revision","id":"revision:93299_1","lastEditTime":"2023-01-19T10:22:54.000-08:00"},"ForumReplyMessage:message:93309":{"__typename":"ForumReplyMessage","id":"message:93309","conversation":{"__ref":"Conversation:conversation:93299"},"author":{"__ref":"User:user:17244"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:93299/message:93309","revisionNum":1,"uid":93309,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1password Chrome Extension v.2.5.2 Not Unlocking with Apple Watch","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:93309"},"parent":{"__ref":"ForumTopicMessage:message:93299"},"body":"

Hey @charleskoehl,

\n\n

I'm sorry for the trouble, we've recently experienced an issue where 1Password was having a hard time connecting with the browser this has since been fixed in update 8.9.15. Can you let me know if things are now working for you as expected?

","body@stringLength":"274","rawBody":"

Hey @charleskoehl,

\n\n

I'm sorry for the trouble, we've recently experienced an issue where 1Password was having a hard time connecting with the browser this has since been fixed in update 8.9.15. Can you let me know if things are now working for you as expected?

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