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Forum Discussion
jon123
2 years agoNew Contributor
1Password constantly disconnects
There are two problems I've been having a lot since moving from 1Password 7 to 1Password 8:
Apple Watch unlock sometimes just doesn't come up as an option for a few hours at a time, then starts...
1P_Dave
Moderator
2 years agoHello jon123! 👋
I'm sorry that you're running into multiple issues with 1Password on your Mac. The next time one of these issue occurs, I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/148132/1password-constantly-disconnects
- Your forum username:
jon123
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave