Forum Discussion

jbhardman's avatar
jbhardman
Occasional Contributor
2 years ago

1Password Crash - Always

I don't know what happened, but my 1password won't open. I absolutely rely on this app. I've used it for 2 years on this Linux desktop, and today is the first day it hasn't worked. I don't even think...
linux
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello jbhardman! 👋

I'm sorry that 1Password is crashing on your device. So that the team can investigate this further, please send an email to support+forum@1Password.com

Include the following:

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place.

While we're investigating, as a temporary workaround, you can access your passwords and other items by logging in to your 1Password account on 1Password.com (in the browser, not the app). 🙂

-Dave