Forum Discussion

BaronKrause's avatar
BaronKrause
New Contributor
1 month ago

Linux Nightly Client No Longer Connects With Browser

The current Linux nightly client as of a week or so ago no longer connects with the browser extensions, I have tested on a handful of browsers (Firefox stable/beta/nightly and and chrome stable/dev, all system installed, not flatpak) with both the stable and dev extension and they are longer talking at all, browser extensions act as if no client is installed and want to login with the web.

Another machine running the same os (Pop OS) with the stable client continues to work as expected.

This started around a week or so ago, just wanted to make sure it was a known issue.

15 Replies

  • mhalano's avatar
    mhalano
    Frequent Contributor

    I think I found the problem. The binary file `/opt/1Password/1Password-BrowserSupport` doesn't have execution permission (it has suid set, though). You should just run the command `sudo chmod +x /opt/1Password/1Password-BrowserSupport` and it should be working again.

    • BinaryApe's avatar
      BinaryApe
      New Contributor

      I can confirm that this fixed my issue.

      Running Fedora 43 with Firefox. 1Password is on the BETA channel.

      As soon as I made that file executable it automatically unlocked in Firefox.

      sudo chmod +x /opt/1Password/1Password-BrowserSupport

       

    • BaronKrause's avatar
      BaronKrause
      New Contributor

      Just tested that, and it seems like it will require more than that.

      You’re right that the stable version has executable permission and the beta/nightly don’t, but adding that permission didn't seem to fix it.

      • mhalano's avatar
        mhalano
        Frequent Contributor

        What is the error that you see when running 1Password in a terminal? Maybe nightly has something else. I use the beta version and it working fine.

  • ragectl's avatar
    ragectl
    Occasional Contributor

    Confirming I have also seen this same problem on Fedora when updating the Linux clients.

    • 1P_Gem's avatar
      1P_Gem
      Icon for Moderator rankModerator

      Hi ragectl​, thanks for letting us know that you've encountered the same problem after updates.

      Could you confirm which version of the Linux app you're seeing this with - stable, beta, or nightly?

      • ragectl's avatar
        ragectl
        Occasional Contributor

        This issue is very obvious to anyone using the Linux Beta. 

  • mhalano's avatar
    mhalano
    Frequent Contributor

    I will follow this discussion. I had to rollback to the stable version since my Firefox extension couldn't connect to the Linux application when I'm using the beta version. It wasn't the nightly.

    • 1P_Gem's avatar
      1P_Gem
      Icon for Moderator rankModerator

      Hi mhalano​, I'm sorry to hear you're running into a similar issue with the beta version.

      If you'd prefer to stay on the stable version for now, that's completely fine. But if you'd like us to look into this further, we'd be very happy to. In that case, would you be willing to reinstall the beta, reproduce the issue, and send us a diagnostics report?

      Send a diagnostics report (Linux)

      Please attach the diagnostics to an email to: support@1password.com

      And include the following in your email:

      • A link to this thread: https://www.1password.community/discussions/1password/linux-nightly-client-no-longer-connects-with-browser/170164
      • Your forum username: mhalano

       

      You'll receive a reply with a Support ID number.  Post that number here.  Thanks!

      • mhalano's avatar
        mhalano
        Frequent Contributor

        The support ID number is 607131.

  • Hi BaronKrause​, thanks for reaching out to report this.

    So that our team can investigate this further, could you create and share a 1Password diagnostics report from the desktop app on the affected device:

    Send a diagnostics report (Linux)

    Attach the diagnostics to an email message addressed to: support@1password.com

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password/linux-nightly-client-no-longer-connects-with-browser/170164
    • Your forum username: BaronKrause

     

    You'll receive a reply with a Support ID number.  Please post that number here so we can join the dots.  Thanks!