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Linuxino's avatar
Linuxino
New Contributor
5 years ago

1Password crash v. 7.9.1 on IOS [update to 7.9.2 or update iOS if at all possible]

1Password crash in startup v. 7.9.1 on IOS 12.5.5 Iphone6. Please resolve because i have important data to use ..... PLEASE! 1Password Version: 7.9.1 Extension Version: Not Provided OS Ver...
ios
1P_Ben's avatar
1P_Ben
Icon for 1Password Team rank1Password Team
5 years ago

Hi folks,

UPDATE: As of ~9AM ET today v7.9.2 is available which addresses this issue for those with earlier versions of iOS. We would still recommend upgrading iOS to the latest version.

The best solution here if at all possible would be to update to a newer version of iOS. This problem does not occur on iOS 14 or 15. Failing that, we've submitted 1Password 7.9.2 to Apple to address the issue for iOS 12 and 13 users. Hopefully this will make it through the review process and become available quickly.

If you have a 1Password membership you can access your data via our web app at https://my.1password.com in the meantime. It may be handy to have your Emergency Kit in order to do so.

Get to know your Emergency Kit

Ben