Forum Discussion
1Password crashes on launch
About every fifth or sixth time I open 1Password, it instantly crashes. Opening it again, it seems to stay open. Using an iPhone 15 Pro Max.
1Password Version: 8.10.18
Extension Version: Not Provided
OS Version: 17.0.3
Browser: Not Provided
4 Replies
- 1P_Dave
Moderator
Thank you, I'll keep an eye out for your report if you do run into the issue again.
-Dave
Thanks, but I've uninstalled/reinstalled and it hasn't happed yet. If it does, I'll create the diagnostics report.
- 1P_Dave
Hello LarryMcJ! 👋
I'm sorry that 1Password is crashing on your iPhone. So that we can investigate further, I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/142922/1password-crashes-on-launch
- Your forum username:
LarryMcJ - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
I uninstalled/reinstalled and the ratio got better. Only one crash out of 10 times opening it. I’ll keep watching it.
