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callmeveo's avatar
callmeveo
New Contributor
2 years ago

1Password Desktop App does not start anymore

Hi there, my App doesn´t start anymore. I even tried reinstalling the newest version in safe startup mode but that did not change anything either. I uninstalled Malwarebytes and that also did no...
windows
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello callmeveo! 👋

Thanks for the ping! I'm sorry that 1Password for Windows isn't starting. When you double-click on the 1Password app icon what happens? Do you see the app window open briefly and then close? Or does it not open at all?

As a first step can you try the following:

  1. Make sure that you have a copy of your Emergency Kit.
  2. Uninstall 1Password
  3. Restart your PC (don't skip this step).
  4. Reinstall 1Password

Let me know if you still see the issue after performing these steps.

-Dave