Forum Discussion

MAW444's avatar
MAW444
New Contributor
2 years ago

1Password does not work on www.britishgas.co.uk

When you log on it password enters the username - but then does not enter the password on the next screen

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

browser extension

3 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    MAW444

    Our issue tracker itself isn't public but using the search function on the forum will tell you about websites that other customers have reported here. You can search by clicking on the magnifying glass in the upper right corner of the forum. 🙂

    -Dave

  • MAW444's avatar
    MAW444
    New Contributor
    2 years ago

    Thanks Dave - is there a way we can see a list of sites that your team are aware of?

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    Hello MAW444! 👋

    I'm sorry that 1Password isn't filling your password properly into britishgas.co.uk. Our developers are aware of the issue and I've added your report to the work item that you have open internally. Hopefully the issue will be fixed in a future update.

    For the time being, copying and pasting (or dragging and dropping) your password from 1Password into the website is the best option.

    Thank you for reporting the issue. 🙂

    -Dave

    ref: dev/core/core#8899