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Forum Discussion
greenpig
2 years agoOccasional Contributor
1Password does not work with Safari profiles
The app is pretty much unusable with Safari if you use profiles. Sometimes it won't unlock, sometimes it will only unlock with the icon in the browser bar, sometimes it will unlock but nothing will f...
- 7 months ago
Hello folks!
Our developers have released improvements to how 1Password communicates with Safari profiles in the latest versions of 1Password for Safari. Please make sure that you're running the latest versions of both macOS and 1Password for Safari:
If you're still seeing issues with the latest version of 1Password for Safari and macOS then I'd like to ask you to create a new diagnostics report from 1Password in your browser so that the team can identify whether you're running into a known issue and help further:
Send a diagnostics report (browser extension)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:- A link to this thread: https://www.1password.community/discussions/1password/1password-does-not-work-with-safari-profiles/92139?topicRepliesSort=postTimeDesc
- Your forum username: username
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!-Dave
bestlem
2 years agoFrequent Contributor
Got it again Safari with two profiles open.
Left the machine so screensaver went on.
Unlocked the machine
Opened a new window with a new profile.
Clicked on the icon by the entry field
The app popped up and I entered the password.
Then nothing in safari
Clicked on the icon by the entry field - nothing.
Clicked on the icon in the bar.
Got a popup saying open 1password and nothing else (Why 1password is open)
Hitting the open 1password button does nothing
Click on the app in the dock - yes it is open
Close the safari window an open and the same.
This is so repeatable - it does this or it does a slow load of the popup from the web bar button.
Every single time.
The popup button does show all the logins in the profile I am writing this in. Just not in another profile.