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Forum Discussion
greenpig
1 year agoOccasional Contributor
1Password does not work with Safari profiles
The app is pretty much unusable with Safari if you use profiles. Sometimes it won't unlock, sometimes it will only unlock with the icon in the browser bar, sometimes it will unlock but nothing will f...
- 10 months ago
Hello folks!
Our developers have released improvements to how 1Password communicates with Safari profiles in the latest versions of 1Password for Safari. Please make sure that you're running the latest versions of both macOS and 1Password for Safari:
If you're still seeing issues with the latest version of 1Password for Safari and macOS then I'd like to ask you to create a new diagnostics report from 1Password in your browser so that the team can identify whether you're running into a known issue and help further:
Send a diagnostics report (browser extension)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:- A link to this thread: https://www.1password.community/discussions/1password/1password-does-not-work-with-safari-profiles/92139?topicRepliesSort=postTimeDesc
- Your forum username: username
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!-Dave
1P_Evon
1Password Team
1 year agoHey codingp, thanks for writing in. I'm sorry to hear about the problem you're running into. I don't have any updates to share regarding the known issue I mentioned in my previous message.
So that I can confirm you're running into the known issue, when it does occur, I'd like to ask you to create a console log and diagnostics report from your Mac and then attach them to an email message addressed to mailto:support+forum@1password.com following https://1password.community/discussion/comment/707647/#Comment_707647.
-Evon