Forum Discussion

Former Member's avatar
Former Member
4 years ago

1password doesn't appear on my iPhone XR

On my MacBook Air, 1password is working perfectly. But on my iPhone XR, I haven't been able to use 1password. I've set up by: 1. adding the app to my phone 2. opened a browser and managed my ex...
ios
1P_Dave's avatar
1P_Dave
4 years ago

Hello @DAVEHBO! 👋

I'm sorry to hear that you're unable to fill logins on your iPhone. Just to confirm: are you always using Safari on your iPhone or do you sometimes use other browsers?

As a start, can you try the following steps to double-check that everything is setup correctly:

  1. Tap on the Settings app on your iPhone.
  2. Scroll down and tap on Safari.
  3. Tap on Extensions.
  4. Tap on 1Password.
  5. Turn 1Password off and then back on.
  6. Make sure that all of the websites listed on this page are set to "Allow" including Other Websites.

Then open Safari and try to fill your login into a website again: Fill logins and other items

-Dave