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netnothing
3 years agoOccasional Contributor
1Password doesn't autofill on the new Max.com domain
HBO Max just switched to use https://max.com and https://auth.max.com/ during a login. On my Mac using either Chrome or Safari, the 1PW extension doesn't autofill and can't autofill from the toolbar icon.
1Password Version: 1Password for Mac 8.10.6 (81006027)
Extension Version: 2.10.0 Chrome
OS Version: macOS 13.4 (22F66)
Browser:_ Chrome and Safari
23 Replies
- 1P_David
1Password Team
I'm sorry that you're continuing to experience this behaviour. I can assure you that the development team is still working on the issue and I appreciate your patience.
The Max login page appears to be using Shadow DOM elements as explained in this comment. I can't speak to how Google's password manager is managing to handles this, but it currently impacts 1Password's ability to autofill on this particular page. Our development team is working on this issue, and while I'm unable to provide an exact timeline for a fix, once there is one, it will be listed in our release notes:
In the meantime, I would suggest trying to use the drag and drop method or copy and paste the details if you're not already.
-David
ref: dev/core/core#22063
- hyperb1issNew Contributor
What's the issue with this? It works fine with Google's password manager, but obviously we don't want to use that!
- quagmireNew Contributor
I came here to complain about 1password's inability to recognize the "max" website's login field. Imagine my surprise that after knowing about this issue for over a year, you still haven't fixed it.
- 1P_Dave
Moderator
Thank you for the report, I've passed your comments along to the team. I'm sorry for the inconvenience.
-Dave
- jtcookeNew Contributor
Same issue for me... Seems to be a long time (1 year) to wait for a resolution...
Here are the fields your browser plugin is having troubles finding.
Give this to your developers... :)
<input class="" id="login-username-input" type="email" name="username" autocomplete="email" required="" data-testid="gisdk.gi-login-username.email_field" aria-invalid="false" aria-required="true" aria-describedby="login-username-error"><input class="with-button" id="login-password-input" type="password" name="password" autocomplete="current-password" required="" data-testid="gisdk.gi-login-username.password_field" aria-invalid="false" aria-required="true" aria-describedby="login-password-error"> - 1P_Dave
Moderator
I'm sorry for the disruption, until the issue is fixed you can either copy and paste or drag and drop your credentials from 1Password into the max.com website.
-Dave
ref: dev/core/core#22063
- KrylarNew Contributor
Same issue for me
- 1P_Evon
1Password Team
- DawgNew Contributor
Same problem here on Max.
- inabNew Contributor
Same problem here on Max.