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Forum Discussion
System
2 years agoSuper Contributor
1Password doesn't recognize URL
This discussion was created from comments split from: [Bug] URL does not get recognized correctly when domain contains a dash "-".
1P_Dave
Moderator
2 years agoI proactively removed one of your images since there was an exposed domain that you missed redacting. Just in case you don't want that posted publicly.
That is indeed strange behaviour. So that I can investigate this further, could you please send the page structure of the webpage in question to our support team? Follow these steps:
- Open the website in question until you can see the login field where no suggestions are showing up.
- Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.
Attach the resulting JSON file to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/148349/1password-doesnt-recognize-url#latest
- Your forum username: Fireld
- A link to the affected webpage so that we can try to reproduce the issue (if possible).
- Please do not post the file here on the forum.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave