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Forum Discussion
1Password dropdown masks macOS autofill for SMS verification codes
Many websites and services require verification with a code sent by text message. macOS has a nice feature that offers to auto-fill the code from the Messages app. Normally, it appears as a drop-do...
Here’s a screenshot to illustrate the problem. 1P is showing this bubble offering to fill in the field, even though the field clearly needs to be filled from an SMS message that 1P has no access to. The bubble sometimes obscures important information or controls
I don’t want to turn off this functionality, which is useful for user ids and passwords; I just want it to appear only when it has something to offer.
- 1P_Dave
Moderator
Thank you for sharing the screenshot. You can dismiss the 1Password prompt by clicking on the 1Password icon in the confirmation code field on the website:
That being said, our developers can update 1Password so that it no longer offers suggestions on that page. So that we can get this fixed, could you please send the page structure of the webpage in question to our support team? Follow these steps:
- Open the website in question until you can see the confirmation code field that you're referring to.
- Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.
Attach the resulting JSON file to an email message addressed to support@1password.comWith your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/1password-dropdown-masks-macos-autofill-for-sms-verification-codes/78501
- Your forum username: Tangible409
- A link to the affected webpage.
- Please do not post the file here on the forum.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!-Dave
