Forum Discussion

skatch's avatar
skatch
Frequent Contributor
4 years ago

1Password dropdown not showing in login fields

The inline 1Password dropdown is no longer showing for me when I click on the 1Password icon in an input field. Screenshot: I'm using Safari (v15.4, running on macOS 12.3.1), have recently...
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Nhat_Nguyen's avatar
Nhat_Nguyen
Icon for 1Password Team rank1Password Team
4 years ago

Hello skatch,

Thank you for the screenshot. Does this issue only occur on one site or all of them? If the icon does not appear on all sites, let us try these steps to give 1Password a fresh start to see how it works.

  1. Select Safari in the menu bar > Quit Safari.

  2. Open Applications folder and move " 1Password for Safari" to Trash.

  3. Open App Store > Search and install a fresh copy of " 1Password for Safari"

  4. Open Safari => Select "Safari" in the menu bar => Preferences => Extensions and make sure the 1Password for Safari is enabled and try again.