Forum Discussion

Former Member's avatar
Former Member
4 years ago

1Password Extension 7.9.8 disappears in Safari 16.2

Hello everyone, do any of you have the following problem:

I just upgraded to macOS Ventura 13.1 and updated 1Password to version 7.9.8 (70908000). However, now when I open Safari the extension no longer shows up in the toolbar.

I went into Safari's extension settings and deactivated and reactivated 1Password. The extension briefly shows up in the toolbar and then immediately disappears again... 🤷

Maybe there's just something odd with the Safari update. Let me know if you also had this problem or have come across a solution?

1Password Version: 7.9.8
Extension Version: 7.9.8
OS Version: macOS 13.1
Browser:_ Safari 16.2
Referrer: forum-search:https://1password.community/search?Search=1Password%20Extension%207.9.8%20for%20Safari%2016.2%20disappears

browser extension

2 Replies

  • Former Member's avatar
    Former Member
    4 years ago

    Hey @skofgar, glad you found a solution! We also have a guide here with the same steps to resolve that: https://support.1password.com/missing-browser-button

    Let us know if there's anything else we can do to help!

  • Former Member's avatar
    Former Member
    4 years ago

    oh, I just went into the toolbar settings and 1Password is there 🤦‍♂️

    So the solution to this is: Even though 1Password used to be in the toolbar, you might have to add it manually going forward:

    1. right click toolbar
    2. drag 1Password icon into the toolbar