Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

Former Member's avatar
Former Member
2 years ago

1Password extension crashing on Sidekick

I unlock the extension and then click the icon to fill in my credentials and the box pops up that the 1Password extension has crashed. I have restarted my computer, the browser, etc. Any ideas what to look for?


1Password Version: 8.10.24 Nightly
Extension Version: 2.20.1
OS Version: macOS 14.2.1
Browser: Sidekick Pro 118.56.1.37229

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team

    Hey there @scooby2, thanks for writing in. I'm sorry to hear about the trouble.

    Can you confirm which version of the 1Password extension you have installed in Sidekick? Do you experience the same behaviour if you only have the stable version (2.19.0) installed?

  • Former Member's avatar
    Former Member

    Confirmed 2.20.1 is installed. 2.19.1 (beta) does seem to work without crashing. Thank you!

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team

    That's great to hear @scooby2! I'm glad to hear the beta works as expected.

    I did some testing on my end and was able to reproduce the same behaviour using the nightly version on the Sidekick browser only. I've passed along the details to our development team for further investigation.

    I appreciate you taking the time and sharing the details!

    -Evon