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Joelc's avatar
Joelc
Super Contributor
2 years ago

1Password Extension Does Not Unlock

I changed from an Apple Keyboard with TouchID to a Logitech Keyboard without TouchID. I now need to unlock 1Password / 1Password for Safari extension with a password rather than TouchID. Pressing...
browser extension
Joelc's avatar
Joelc
Super Contributor
2 years ago

1P_Dave

Appreciate the fast response noting:

  1. I am not using Lockdown mode.

  2. I am not sure that I am using the Mac App Store version. I think I am using the version downloaded directly from yoru site. Does that change things?

  3. Is 1Password (i.e., the app), 1Password fr Safari (i.e., the extension) or both that you want me uninstall and reinstall?

  4. Will uninstall / reinstall process delete or maintain my settings?

Thank you.