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Former Member
3 years ago1Password Families for Mac will no longer Auto-fill in Safari
I have a MacBook Pro laptop, running macOS version 12.6.6 Monterey, and I am using the Safari browser, version 16.5 (17615.2.9.11.6, 17615). I also have 1Password Families for Mac, version 8.10.7 (80...
steph_giles
1Password Team
3 years agoHey @whydavewhy,
Thank you for providing all of this information, I will do my best to cover it all.
Firstly, I would recommend disabling Safari's Keychain as it is not necessary if you are using 1Password and can cause interference. Here's how: Turn off the built-in password manager in your browser.
As for Certified Federal Credit Union, it seems strange that you are able to fill your credentials in Chrome but not in Safari. I have done some testing and I'm having a hard time replicating the behaviour you are seeing. Can you confirm it is just this specific website you are having trouble with in Safari? Are there any others?
I'm not sure if the issue you are referring to from the 'What's new' section is relevant to this one as this seems to be more website specific. You may no longer be able to see this update here because once you have read it it has now been dismissed.
I’d like to provide some detail on the message you are seeing in Safari. When you clear Safari’s history, or other settings in the browser it may trigger the error message as you have seen. In Safari, the indexedDB data of 1Password for Safari, which contains all the settings and processes to establish 1Password’s functionality, also gets wiped out when Safari clears cache/history. This behaviour can also happen it you have “Block all cookies” enabled under Safari’s Settings > Privacy tab.
You should be able to close this tab and continue working as usual, you can find out more information on this message here: If you see "The 1Password browser extension needed to restart".
I hope the above helps.