Forum Discussion

XIII's avatar
XIII
Super Contributor
3 years ago

1Password filling in password, but not OTP (Microsoft/SSO)

The company/customer I currently work for uses a Microsoft login for SSO. The login flow is spread over 3 pages: Email address Password OTP When I select my company's account 1Password ...
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steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey XIII,

Can you let me know if this particular site redirects you to login.live.com to sign in?

We're aware of the inconsistent OTP autofilling behavior on login.live.com and are looking to improve the behaviour on this page.

Meanwhile, you can try the following methods as workarounds:

  1. Drag and drop the OTP to the field.
  2. Click the 1Password icon in the OTP field, and then click the suggested login item to autofill the OTP
  3. If you only have one login item saved for Microsoft, you can try the default keyboard shortcut cmd + \ to autofill the OTP

I hope the above workarounds help with the situation, I'm sorry for the trouble.

ref: dev/core/core#11737