Forum Discussion

Former Member's avatar
Former Member
2 years ago

1Password Firefox Beta breaks Yubikey functionality

I installed the 1Password Beta extension for Firefox yesterday and noted on sites that I use my Yubikey, they were suddenly acting weird. For instance, with AWS when it prompts for me to touch my se...
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steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey @tenpaiyomi,

Apologies for the delayed reply!

It sounds like you might be running into a known issue that was recently fixed and the patch was shipped to the stable release of the 1Password extension version 2.15.1. However, the update is still under review for Firefox. I'm sorry for the disruption, thank you for your patience.

blasto912,

It sounds like something might not be quite right. Can you reproduce the issue where you run into the '1Password encountered a problem' error and send over some logs so we can take a closer look at what may be going wrong?

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!