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Baldim816's avatar
Baldim816
New Contributor
2 years ago

1Password for Android doesn't open after clicking "Open 1Password"

Almost every time when i want to autofill credentials on any website, i have to click the "open 1password" box 3 times before 1password opens an let's me login.

On the first try a black screen appears for a fraction of a second. When i click on the box for the second time nothing happens. Third time's the charm, 1password opens and i can login.

I've recorded the screen, can i upload it somewhere?
Is this a bug in 1password?

1Password Version: 8.10.26
Extension Version: Not Provided
OS Version: Android 14
Browser: Brave Browser

android

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    Hello Baldim816! 👋

    I'm sorry that 1Password for Android isn't opening when you tap on the "Open 1Password" prompt. I see that you've already been working with our team over email, please continue the conversation there.

    -Dave

    ref: MVV-94862-598