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Forum Discussion
System
12 months agoSuper Contributor
1Password for Mac not allowing me to create items
This discussion was created from comments split from: Unable to create a new item in the 1Password app.
1P_Dave
Moderator
12 months agoHello JanneL! 👋
I'm sorry that the 1Password for Mac app stopped responding after until you turned off tags in the sidebar. If you turn the tags back on then do you see the same issue? If you do then, so that I can investigate this further, I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/148346/1password-for-mac-not-allowing-me-to-create-items
- Your forum username:
JanneL
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave