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Forum Discussion
System
3 years agoSuper Contributor
1Password for Safari asking for password every time on iOS 16.1 or later
This discussion was created from comments split from: Safari Extension Started Asking For Password For Every Auto Fill [SOLVED].
jdiv726
3 years agoDedicated Contributor
1P_Dave I understand that software development can be a complex and tricky thing. However with Face ID, Touch ID, Safari Extension, not being able to move sections and fields. I think you're asking an awful lot of paying customers to put up with these problems for months on end for a product that does not function as is advertised. These problems go back for months and all we seem to get is the occasional "Send a diagnostic" (How many do you need?), "We're aware of this issue" or best of all to suggest workarounds to your customers simply because the product does not work. I have now downgraded both my phone, my iPad, my wife's and sons phones and iPads to 1P7. Ridiculous.
These problems are affecting many of your customers and it doesn't seem like the people at 1P want to do the bare minimum and comment regularly (once a month?) about what is going on. I have been a customer for a good while and I have posted more in the last month or so than in the previous past 10 years. This sure doesn't seem like the 1Password of old.
A very disappointed paying customer.