1Password for Safari (beta) sometimes opens tab to my.1password.com

snozdop

I'm happy that you're no longer seeing the issue with the latest version of 1Password. 🙂

-Dave

Thanks Dave, seems to be working fine now.

snozdop

Thanks for your patience! A fix has been released that will prevent integration between the desktop app and the browser extension from breaking when you update to the latest nightly:

When you update to the latest nightly release of 1Password for Mac, the 1Password app and browser extension will now stay connected.

Make sure that you've updated to 8.10.30 or later. Let me know if you still see the same issue after updating. 🙂

-Dave

Thanks snozdop

I've added you to the report we created for those experiencing this on the nightly.

ref: dev/core/core#27066

Currently, I'm seeing the disconnect between the 1Password app and Safari extension after every app update (i.e daily as I use the nightly version). This is a new thing in recent weeks (can't recall exactly when it started) and I have to restart Safari every time to get the browser and app talking again.

Ah, I see. I should have known you had all the t's crossed and I's dotted.

I'm using the nightly version of 1Password and updating the app daily I experience the disconnects more frequently than most would.
So I think what happened is, the desktop app updated, lost its connection to the Safari extension (even though the checkbox was checked),

There was an issue like this with Safari and the nightly and several of us on the team experienced it. Apologies for this. I use Safari as my personal browser and I can say it was one issue I could not wait for the team to resolve.

Would you also mind me asking why you're unchecking connect with the browser?

This was purely in troubleshooting this issue. I was trying to find what conditions would cause the Safari tab to start opening again. It's always checked otherwise as I generally use my Apple Watch to unlock. But it seems that it occasionally loses the connection and the Apple Watch unlock stops working. Maybe because I'm using the nightly version of 1Password and updating the app daily I experience the disconnects more frequently than most would.

So I think what happened is, the desktop app updated, lost its connection to the Safari extension (even though the checkbox was checked), then the Safari extension was trying to connect to my.1password.com in the desktop apps absence. However, I could just close the tab without logging into the site and it would work as normal, so I'm not sure what actually logging in would achieve.

snozdop

Uncheck the Connect with 1Password in the browser checkbox in the main 1Password app > Settings > Browser

This would break the connection between 1Password and 1Password in the browser.

It seems my 1Password app had lost its connection to the Safari extension somehow, and restarting Safari fixed that link.

This is what I would expect. It's much the same as when updating 1Password or 1Password in the browser happens. A restart of the browser is often needed to reestablish- the link. Also, see above about breaking the connection. We've recently made some improvements for some of the browsers that should cut down on the need to do this in some situations. 🎉 Chrome comes to mind.

I note that just re-checking the Connect with 1Password in the browser checkbox in the 1Password app isn't enough to reestablish the link - I have to restart Safari for it to take effect. Is that supposed to be a required step? If so, it probably needs mentioning in the text alongside the checkbox.

The team is working to make this more seamless. Would you also mind me asking why you're unchecking connect with the browser? No issue, mind you. Is there a user case we've not considered here and one I can bring before the team?

1Password for Safari should pick up on its own when the setting is disabled and start working with 1Password.com. This would explain why you see the page appear. It's trying to make the connection on its own.

I've worked out what triggers the tab opening for me.

Steps to reproduce:

1) Uncheck the Connect with 1Password in the browser checkbox in the main 1Password app > Settings > Browser
2) In Safari click in the (locked) 1Password toolbar icon to make the password input field show in the toolbar dropdown
3) Enter password to unlock.
4) After the unlock animation and the vault opens, the Safari tab to https://my.1password.com/signin/?a=XXXXXXXXXXXXXXXXXXXXXXXXXX opens automatically.

It seems my 1Password app had lost its connection to the Safari extension somehow, and restarting Safari fixed that link. I note that just re-checking the Connect with 1Password in the browser checkbox in the 1Password app isn't enough to re-establish the link - I have to restart Safari for it to take effect. Is that supposed to be a required step? If so, it probably needs mentioning in the text alongside the checkbox.

Thanks snozdop

Let us know if it returns or you need other assistance.