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Forum Discussion
Former Member
3 years ago1Password For Safari Bogs Down Safari On macOS Ventura
I believe I had previously posted something similar when I had originally installed 1Password 8 and the Safari extension on my previous Intel 2013 MacBook Pro. On that computer the Safari extension h...
1P_Tommy
Moderator
3 years ago@pappjo
You said Intel then and M series now. Did you use migration assistant or the like to move between the two? If so I would start with a reinstallation. If you used migration assistant it may have carried over the Intel version of the app. I have seen a few occurrences of behavior that sounds like what you experienced.
Make sure all of your data is available on https://my.1password.com and ensure you have a copy of your 🚒 Emergency Kit along with your password.
Your data is maintained outside of the app and will be completely safe. * Please be mindful to follow the steps below, especially the part about NOT using an app cleaner. They have been known to remove user's data, and we DO NOT want that to happen.
- Quit all open web browsers, especially Safari.
- Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click on the helper and select quit.
- Drag 1Password from the Applications folder to the Trash. Do not use an "app cleaner" or "uninstaller" tool to remove the app or additional files. If prompted, enter the password you use to sign in to your Mac.
- Restart the Mac.
- Download 1Password 8
- Quit any open web browsers and then install 1Password.
- Open and unlock 1Password before opening your web browser.
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I did not see any recent reports on our end. Please send the report if the trouble continues.
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The above assumes you wish to work with 1Password 8 and 1Password for Safari.