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Forum Discussion
1Password-for-Safari does not work correctly when using a MBP with lid closed and external monitor
I use my MBP (Intel 2017) with an external monitor. The lid is closed and the fingerprint sensor is, therefore, unavailable.
The problem is that when 1P8 is locked, a click on the 1P icon in any ...
Jack_P_1P
1Password Team
1Password TeamHi bwadm:
That definitely isn't the experience we want you to have with 1Password. I'd like to ask you to create a diagnostics report from your Mac and a console log from 1Password for Safari:
Sending Diagnostics Reports (Mac)
Save a console log for 1Password in your browser
Attach the diagnostics and console log to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/130890/1password-for-safari-does-not-work-correctly-when-using-a-mbp-with-lid-closed-and-external-monitor#latest
- Your forum username:
bwadm
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
