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Former Member
3 years ago1Password for Safari extension blocking downloads on Dropbox.com [FIXED]
Hi,
on 16.6 on 13.5.1 we are noticing that the browser extension isn't allowing downloads from e.g. dropbox. As soon as the extention is disabled, downloads start.
Is this a known bug? Or are we missing a setting somewhere?
1Password Version: 8
Extension Version: 2.14.1
OS Version: 13.5.1
Browser: Safari 16.6
52 Replies
- skyisthelimitOccasional Contributor
This continues to be an issue. It is an issue for all family members using both product on a daily basis so it's not an isolated case. It's been half a year since the problem was first posted, can we please get a fix already, thank you!
- 1P_Dave
Moderator
I'm sorry that the issue is affecting you as well, I've shared your reports internally with the team.
Our team continues to investigate the issue and I don't have an ETA to share at the moment. I'll make sure to update this thread if there are any developments or if any other information is requested from our developers.
-Dave
ref: dev/core/core#23898
- ilpappaNew Contributor
1P_Dave, 1P_Tommy, steph_giles, do you have any ETA considering how frustrating this issue is? Many thanks
- delfuegoOccasional Contributor
I'd love to also be added as an affected user; this is super-frustrating, given that Safari is my primary browser and I can't download anything from Dropbox due to this bug.
- k_alexanderNew Contributor
Add me as an affected user. Running Sonoma 14.3 and Safari 17.3 -- same problem on multiple MacBookPros. Was also happening on 14.1 and 14.2.
- Former Member
Thanks Steph - appreciate the prompt reply. That is a workaround - just not the most practical. It's annoying when the extensions stops responding. That's one thing. It's doubly frustrating for an extension to start to interfere with what seems (to the end user anyway) as something utterly unrelated to it's core functionality. 1password should have absolutely no say in the functionality of download buttons even if it turns out to be only Dropbox web. This needs to be remedied. Thanks.
Just want to chime in - I love 1Password but the quality of the Safari extension is the main thing that makes me want to dump it and switch to a competitor. It's reliably unreliable. Always has been and shows no signs of improving.
- steph_giles
1Password Team
I'm so sorry for the disruption @thelung, this is not the intended behavior.
The current workaround is to disable 1Password for Safari when you want to download or use another browser.
I have added you as an affected user to the internal issue.
ref: dev/core/core#23898
- Former Member
This is affecting me at present.
Safari 17.2.1 - driving me nuts. 1Password Safari extension is so flaky - why it's now choosing to prevent Dropbox downloads is beyond me. Please fix
- steph_giles
1Password Team
- Rich2718New Contributor
I have experienced download issue with Dropbox for many months too. Would have never guessed it was 1Password causing the problem. For now, I just use Chrome to get around the problem. I did discover that if I turn off Pop-up blockers on the Dropbox site, I can download Dropbox folders as Zip files, but not individual files.