Forum Discussion

bpaluzzi's avatar
bpaluzzi
New Contributor
2 years ago

1Password for Safari not communicating with the desktop app [FIXED]

https://1password.community/discussion/comment/717333/#Comment_717333 Both the extension and the app are updated and at current versions. Have tried various combinations of quitting browser + a...
browser extension
kevin_li's avatar
kevin_li
Icon for 1Password Team rank1Password Team
2 years ago

DavidB

The Touch ID misbehavior seems to be another issue from the 1Password desktop app. Therefore, I'd like to ask you to send in some diagnostics to our support so we can take a closer look at things:

Then, email us with the diagnostic at:

support+forum@1Password.com

With your email, let's include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!