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Forum Discussion
bpaluzzi
2 years agoNew Contributor
1Password for Safari not communicating with the desktop app [FIXED]
https://1password.community/discussion/comment/717333/#Comment_717333
Both the extension and the app are updated and at current versions.
Have tried various combinations of quitting browser + a...
1P_Tommy
Moderator
2 years agoNo worries at all BenBob thanks for joining us.
Auto updates for me always tend to be on the slower side. You described updating 1Password for Mac. Did you update 1Password for Safari from the Mac App Store? If you did try the following.
- Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click (Option-click) on the helper and select quit 1Password completely.
- Fully quit your browser. *Do not minimize.
- Wait a few seconds and then open 1Password from the Dock or the Applications folder and unlock
- Open your browser.