1Password for Safari not showing autofill menu on field focus
Hi all,
Having an issue where the latest update of the 1Password in Safari seems to have broke its ability to autofill on field focus. Before the update, when you clicked on a field that was fillable by 1Password it used to have a little dropdown menu below the field which would allow you to click on it to fill your username/password/actual name/credit card number etc.
The Command + Backslash ("/") no longer works to get autofill happening in Safari either. The only way to get passwords to fill etc is to click on the extension and find the entry and select autofill.
Have tried quitting Safari and 1Password for macOS, tried restarting the computer, tried disabling and re-enabling the extension..nothing seems to work.
Interestingly, the extensions for Edge and Chrome have no such issues.
Cheers
1Password Version: 8.7.0 (80700002, on BETA channel) Extension Version: 2.3.1 (Safari) | 2.3.2 Beta (Edge) OS Version: macOS 12.3
Glad to hear version 2.3.3 of 1Password for Safari sorted it out for you @jkelol111! Feel free to get in touch if there's anything else we can help you with in the future!
Aldo having this issue in safari. Click the 1password icon in a field doesn't present an entry nor does one auto pop up when clicking a field. Version 2.3.1. 1Password 8 for Mac (80700090).
Workaround is click the extension icon at the top and click autofill on the entry you wish to fill
1Password for Safari 2.3.1
1Password 8 Beta 8.7.0
1Password 7 7.9.4 (1Password Extension Helper disabled because I'm using the one in 1PW 8)
Safari 15.5
gussic No need to send it again! I've located the ticket and will take a closer look. Let's keep the conversation there to avoid going back and forth. Thanks again.
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for Safari not showing autofill menu on field focus","id":"message:115357","revisionNum":1,"repliesCount":17,"author":{"__ref":"User:user:8814"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:115357"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:115357"},"body":"
Hi all,
\n\n
Having an issue where the latest update of the 1Password in Safari seems to have broke its ability to autofill on field focus. Before the update, when you clicked on a field that was fillable by 1Password it used to have a little dropdown menu below the field which would allow you to click on it to fill your username/password/actual name/credit card number etc.
\n\n
The Command + Backslash (\"/\") no longer works to get autofill happening in Safari either. The only way to get passwords to fill etc is to click on the extension and find the entry and select autofill.
\n\n
Have tried quitting Safari and 1Password for macOS, tried restarting the computer, tried disabling and re-enabling the extension..nothing seems to work.
\n\n
Interestingly, the extensions for Edge and Chrome have no such issues.
Having an issue where the latest update of the 1Password in Safari seems to have broke its ability to autofill on field focus. Before the update, when you clicked on a field that was fillable by 1Password it used to have a little dropdown menu below the field which would allow you to click on it to fill your username/password/actual name/credit card number etc.
\n\n
The Command + Backslash (\"/\") no longer works to get autofill happening in Safari either. The only way to get passwords to fill etc is to click on the extension and find the entry and select autofill.
\n\n
Have tried quitting Safari and 1Password for macOS, tried restarting the computer, tried disabling and re-enabling the extension..nothing seems to work.
\n\n
Interestingly, the extensions for Edge and Chrome have no such issues.
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1Password for Safari not showing autofill menu on field focus","moderationData":{"__ref":"ModerationData:moderation_data:115374"},"body":"
Hey @royimous:
\n\n
Glad to hear reinstalling sorted it out for you. Feel free to get in touch if you need anything else.
\n\n
Jack
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"129","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-06-03T14:16:25.000-07:00","lastPublishTime":"2022-06-03T14:16:25.000-07:00","metrics":{"__typename":"MessageMetrics","views":1},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:115357/message:115374","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:115373":{"__typename":"ModerationData","id":"moderation_data:115373","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:115373":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:115373","revisionNum":1,"uid":115373,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:115357"},"conversation":{"__ref":"Conversation:conversation:115357"},"subject":"Re: 1Password for Safari not showing autofill menu on field focus","moderationData":{"__ref":"ModerationData:moderation_data:115373"},"body":"
I was having this same issue with 1Password 8. It started happening after I installed 1PW 8.
\n\n
Uninstalling and reinstalling the Safari extension fixed the issue.
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Glad to hear version 2.3.3 of 1Password for Safari sorted it out for you @jkelol111! Feel free to get in touch if there's anything else we can help you with in the future!
\n\n
Jack
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The latest 1Password for Safari 2.3.3 update fixed it! Reinstalling didn't help while I was on 2.3.1 though.
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Hey @jkelol111! I'm sorry to hear you're seeing the same issue. Here are a couple things to check and try at this point:
\n\n
\n
Make sure 1Password has the latest update - > https://support.1password.com/update-1password/
\n
Uninstall and reinstall 1Password for Safari:
\n
Right click the 1Password icon in the macOS toolbar and select 'Quit'.
\n
Right click the Safari icon in your Dock and select 'Quit'.
\n
Open Finder > Applications and drag 1Password for Safari to the Trash, and empty the Trash.
\n
Restart your computer.
\n
Reinstall 1Password for Safari from here -> https://apps.apple.com/ca/app/1password-for-safari/id1569813296?mt=12
\n
Open and sign into the 1Password app.
\n
Open Safari and then Safari > Preferences > Extensions
\n
Make sure '1Password for Safari' is enabled and try it again.
\n
\n\n
Let us know if you're still having issues after that and we can have you send in some diagnostics into support to assist further.
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Uninstalling the extension and a reinstall did the trick!
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Aldo having this issue in safari. Click the 1password icon in a field doesn't present an entry nor does one auto pop up when clicking a field. Version 2.3.1. 1Password 8 for Mac (80700090).
\n\n
Workaround is click the extension icon at the top and click autofill on the entry you wish to fill
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I'm facing the same issue as well.
\n\n
1Password for Safari 2.3.1 \n1Password 8 Beta 8.7.0 \n1Password 7 7.9.4 (1Password Extension Helper disabled because I'm using the one in 1PW 8) \nSafari 15.5
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@Joy_1P thanks! Look forward to hearing from you.
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gussic No need to send it again! I've located the ticket and will take a closer look. Let's keep the conversation there to avoid going back and forth. Thanks again.
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