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gussic's avatar
gussic
Super Contributor
4 years ago

1Password for Safari not showing autofill menu on field focus

Hi all, Having an issue where the latest update of the 1Password in Safari seems to have broke its ability to autofill on field focus. Before the update, when you clicked on a field that was filla...
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Former Member's avatar
Former Member
4 years ago

gussic Thanks. Can you do the following?

  1. Right-click on the 1Password icon in Safari and select Settings.
  2. Scroll down to Autofill.
  3. If "Show autofill menu on field focus" is on, please turn it off and then turn it on.
  4. If "Show autofill menu on field focus" is off, please turn it on.
  5. Test things out again.

If that doesn't help, I'd like you to send over a diagnostics report so we can take a closer look at what may be going on:
https://support.1password.com/diagnostics/

Attach that to an email message addressed to mailto:support+forum@1password.com. With your email please include:

  • A link to this thread: https://1password.community/discussion/128072/1password-for-safari-not-showing-autofill-menu-on-field-focus#latest
  • Your forum username: gussic

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here!