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Former Member's avatar
Former Member
4 years ago

1Password for Windows 8 is crashing very often in Windows 11

Hi Dear Community, 1password (version 8.6.1 and the previous one) is crashing very often on my computers, At first, I was blaming this problem on some setting on my computer, but then I installe...
windows
AliH1P's avatar
AliH1P
Icon for 1Password Team rank1Password Team
4 years ago

Hello @LordCharlie, thanks for reaching out to us. I'm sorry to hear 1Password is crashing often on your devices.

To investigate further, I'd like to ask you for a diagnostics report from your Windows PC as well as some Event Viewer logs:

Sending Diagnostics Reports (Windows)

Save an EventViewer report when 1Password for Windows quits unexpectedly

Attach both of these files to an email message addressed to support+windows@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!

Ali