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Anonymous's avatar
Anonymous
5 years ago

1Password has not worked since I renewed my family membership effective 9/25/21

I have MAC Mojave v.10.14.6; SAFARI v.14.1.2; CHROME v.4.7.5.90 and PASSWORD 7 v.7.8.8.
!password does not open the website on either browser and does it fill in my password when I open the website myself or let me unlock 1password when it shows that icon

1Password Version: 7.8.8
Extension Version: Not Provided
OS Version: mac OS Mojave v.10.14.6
Referrer: forum-search:https://1password.community/search?Search=%201Password%20has%20not%20worked%20since%20I%20renewed%20my%20family%20membership%20effective%209%2F25%2F21

browser extension

5 Replies

  • Anonymous's avatar
    Anonymous
    5 years ago

    We're glad to hear things are working after a simple restart!

    Do let us know if the issue occurs again and we'll be happy to help.

  • Anonymous's avatar
    Anonymous
    5 years ago

    Ag...ana and Ben

    Thank you both for your speedy replies. My problem seems to be fixed since I rebooted my laptop last night, something I thought I had done when the problem first arose but I guess I didn't. Thanx again.

  • Anonymous's avatar
    Anonymous
    5 years ago

    @phylgut:

    Thank you for the confirmation. Which website is this happening with?

  • Anonymous's avatar
    Anonymous
    5 years ago

    Hi Ben,

    Yes, in both Safari & Chrome & yes I want to use 1Password in both.