Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

1Password icon fails to appear

Hi The 1Password icon has stopped appearing in the username and password fields when I open a website on my Chrome browser to sign into an account such as my Google account, PayPal, bank or any oth...
browser extension
Anonymous's avatar
Anonymous
4 years ago

Hey @Wilson2013 ,
Please try the following:

  1. Open Chrome and type chrome://extensions in the address bar, then hit Enter.
  2. Make sure that 1Password is installed and present there, and that it is turned on.
  3. Pin 1Password's icon to your Chrome's toolbar: https://support.1password.com/missing-browser-button/
  4. Restart your computer.
  5. Open Chrome, then click the 1Password icon on the top right corner of Chrome's toolbar and unlock it.
  6. Test and see if it now shows up and works as expected.

Did that help?