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Former Member's avatar
Former Member
3 years ago

1Password in the browser keyboard shortcut conflicts with Google Docs

Hi, I use keyboard commends on google, and shift+command+X is strikethrough - only suddenly it opens 1 password. How do I make that stop? I don't see it as a shortcut in my 1 PW preferences. It's a c...
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steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey @Zebulon720,

I'm sorry for the trouble, the behaviour you are seeing does seem strange.

Do you notice it resets itself when you do anything in particular? Are you clearing your browser history at all?

Any detail would be really useful.

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in the browser keyboard shortcut conflicts with Google Docs","id":"message:60475","revisionNum":1,"repliesCount":28,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:60475"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:60475"},"body@stripHtml({\"truncateLength\":200})":" Hi, I use keyboard commends on google, and shift+command+X is strikethrough - only suddenly it opens 1 password. How do I make that stop? I don't see it as a shortcut in my 1 PW preferences. It's a c...","body@stringLength":"661","rawBody":"

Hi, I use keyboard commends on google, and shift+command+X is strikethrough - only suddenly it opens 1 password. How do I make that stop? I don't see it as a shortcut in my 1 PW preferences. It's a complete mystery to me, and really annoying. I'd also like to revert to the older version of 1 PW as this new one is pretty annoying all around. Am I able to do that? Thanks.

\n\n
\n\n

1Password Version: 8.9.4
\nExtension Version: Not Provided
\nOS Version: 12.6
\nBrowser:_ Safari and Vivaldi (both)
\nReferrer: forum-search:strikethrough opens 1 PW

\n","kudosSumWeight":0,"postTime":"2022-09-26T12:39:12.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:60475_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1127},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Hi, I use keyboard commends on google, and shift+command+X is strikethrough - only suddenly it opens 1 password. How do I make that stop? I don't see it as a shortcut in my 1 PW preferences. It's a complete mystery to me, and really annoying. I'd also like to revert to the older version of 1 PW as this new one is pretty annoying all around. Am I able to do that? Thanks.

\n\n
\n\n

1Password Version: 8.9.4
\nExtension Version: Not Provided
\nOS Version: 12.6
\nBrowser:_ Safari and Vivaldi (both)
\nReferrer: forum-search:https://1password.community/search?Search=strikethrough%20opens%201%20PW

"},"Conversation:conversation:60475":{"__typename":"Conversation","id":"conversation:60475","solved":false,"topic":{"__ref":"ForumTopicMessage:message:60475"},"lastPostingActivityTime":"2023-06-28T01:08:22.000-07:00","lastPostTime":"2023-06-28T01:08:22.000-07:00","unreadReplyCount":28,"isSubscribed":false},"ModerationData:moderation_data:60475":{"__typename":"ModerationData","id":"moderation_data:60475","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:60475_1":{"__typename":"Revision","id":"revision:60475_1","lastEditTime":"2022-09-26T12:39:12.000-07:00"},"ForumReplyMessage:message:60503":{"__typename":"ForumReplyMessage","id":"message:60503","conversation":{"__ref":"Conversation:conversation:60475"},"author":{"__ref":"User:user:17244"},"revisionNum":1,"uid":60503,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1Password in the browser keyboard shortcut conflicts with Google Docs","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:60503"},"parent":{"__ref":"ForumTopicMessage:message:60475"},"body":"

Hey @Zebulon720,

\n\n

I'm sorry for the trouble, the behaviour you are seeing does seem strange.

\n\n

Do you notice it resets itself when you do anything in particular? Are you clearing your browser history at all?

\n\n

Any detail would be really useful.

","body@stringLength":"270","rawBody":"

Hey @Zebulon720,

\n\n

I'm sorry for the trouble, the behaviour you are seeing does seem strange.

\n\n

Do you notice it resets itself when you do anything in particular? Are you clearing your browser history at all?

\n\n

Any detail would be really useful.

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