Forum Discussion

HFTobeason's avatar
HFTobeason
Frequent Contributor
4 years ago

"1Password is trying to unlock." - Successful Unlock Doesn't Propagate To Extension Window

1P for Safari - TouchID unlock succeeds, but the extension window doesn't advance - have to click twice on the extension icon - easy to understand if you look at the video: https://app.box.com/s/f7z034v042r2owny384b61jgz2g0y6cc

1Password Version: 1Password for Mac 8.4.0 80400053
Extension Version: 1Password for Safari 2.1.4
OS Version: macOS 12.1 Beta (21C5039b)

betas

3 Replies

Sort By
  • Former Member's avatar
    Former Member
    4 years ago

    On behalf of K.J., you are very welcome :+1: And thank you for the report HFTobeason!

  • K_J__1P's avatar
    K_J__1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hello, HFTobeason! I see that you are using macOS 12. This may be a known issue when unlocking on macOS 12 / Safari 15. There is a noticeable delay when the desktop application (which performs Touch ID) sends a message to Safari.

    Unfortunately, we do not have an estimated timeframe for when this might be resolved.

    If this causes issues in your workflow, you may be able to work around it by adjusting the Security Preferences in 1Password to avoid needing to unlock frequently.

    ref: dev/core/core#8209