Forum Discussion

dealtek's avatar
dealtek
Dedicated Contributor
2 years ago

1Password is very slow in Safari...

1Password is very slow in Safari 17.2.1... 1 can wait about 5 second before the choices come up. FF and Chrome are instant How can I fix this? 1Password Version: 8.8.0 Extension Versio...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
2 years ago

Hello jiulongw, thank you for writing in. I'm sorry to hear about the experience you had with 1Password for Safari.

I understand that you switched to Arc. If you'd like to troubleshoot the 1Password for Safari issue further, I recommend sending an email to mailto:support+forum@1Password.com so that our support team can help you.

With your email please include:

  • A link to this thread: https://1password.community/discussion/144045/
  • Your forum username: jiulongw
  • A console log:
  • First, please recreate the issue you're experiencing.
  • Then save a console log for 1Password in the browser using the steps here -> https://support.1password.com/cs/extension-console-log/.
  • Attach the file to your next reply.

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

We look forward to assisting you further.

-Evon