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TomWolsky's avatar
TomWolsky
Super Contributor
4 years ago

1Password isn't locking after one hour

I have the preferences set to lock after one hour of the computer being idle. I timed it from when the screen went black. The computer was untouched till after the timer hit one hour. I wo...
betas
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
4 years ago

Hi TomWolsky, I'm sorry to hear of the issues you've encountered with 1Password not locking as expected. Please send us a message to support@1password.com along with a diagnostics report and we'll have a look: https://support.1password.com/diagnostics/

Let me know your Support ID number once you receive an automated reply from our BitBot assistant so we will be able to track down your email on our side.

Thanks! :)