Forum Discussion

Former Member's avatar
Former Member
3 years ago

1Password locks for Chrome update before Chrome says there's an update

One thing that bothers me is that 1Password will lock when there's a Chrome update, so you have to enter your password every time. But it does this before Chrome even shows me there's an update. I do...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @mnearents,

I'm sorry for the delayed response, it sounds like 1Password in your browser may have been having a hard time connecting with your 1Password app.

If you experience this behaviour again instead of waiting for the update, can you try restarting your browser and 1Password with the below steps and let me know if it gets things back on track?

  1. Right click the little 1Password icon on the top menu bar of your Mac (where the clock is) and select "Quit".
  2. Quit your browser by right clicking its icon in the Dock and selecting "Quit".
  3. Open and unlock 1Password.
  4. Open your browser and test if it is working properly.

Let me know how you get on.