Forum Discussion

Anonymous's avatar
Anonymous
3 years ago

1Password logo not signing me into PNC Bank

When I click on the 1Password logo in the sign on screen, it takes me back to the PNC home screen. I can get it to fill in using the old manual method (CTRL - ). Is this a 1Password problem or something that I should contact the bank about?

1Password Version: 8.9.5
Extension Version: 2.3.8
OS Version: Windows 10
Browser:_ Firefox
Referrer: forum-search:https://1password.community/search?Search=PNC%20Bank

browser extension

3 Replies

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    @larrybreit thank you so much, we will be in touch if we need any more information 🙂

  • Anonymous's avatar
    Anonymous
    3 years ago

    ag_timothy, if you need screen shots or anything, please let me know.

  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @larrybreit, thanks for joining us on the community forum!

    I can see we have an issue open with the development team to investigate the filling behavior on the PNC site. Currently you can, as mentioned, use keyboard commands to help fill or, turn Show autofill menu on field focus on under Autofill settings. My apologies for any trouble here.

    Thanks again!

    ref: dev/core/core#7036