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Former Member's avatar
Former Member
3 years ago

1password needs to be restarted in mac ventura for password to work - frequently

1Password for Mac 8.10.3 (81003012) - 1password loses password and fingerprint during sessions - it will work one hour then not work another hour. I an running on Mac Studio with the M1 Ultra chip. I have two other machines and a phone using 1password. These devices work fine.
If I force quit 1password and restart it works again.

1Password Version: 8.10.3
Extension Version: Not Provided
OS Version: OS 13.2.1
Browser:_ Safari
Referrer: forum-search:https://1password.community/search?Search=1password%20needs%20to%20be%20restarted%20in%20mac%20ventura%20for%20password%20to%20work%20-%20frequently

macos

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  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    Hello @JEForbes! 👋

    I'm sorry that 1Password isn't working correctly on your Mac. Can you tell me what you mean when you say that "1password loses password and fingerprint during sessions"? Do you mean that 1Password locks and you're prompted for your account password and not Touch ID? Are you able to post a screenshot of what you see before you have to force quit 1Password?

    I look forward to hearing from you. 🙂

    -Dave