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jwhllc
2 years agoNew Contributor
1Password not active
I am trying to migrate to 1Password from Roboform, which I have used for years. I accepted a free trial, exported all items to 1Password, and added extensions to browsers successfully. However, the a...
ChrisC1P
Moderator
2 years agoHi jwhllc thanks for reaching out.
I'm sorry you're having trouble filling your logins with 1Password. You mentioned that you send multiple emails to 1Password. Have you received a response yet from either a 1Password team member or an auto-responder? If you know your ticket mask, can you share it with me so I can look into what's going wrong? The ticket mask is a combination of letters and numbers would be in the subject line of any emails you receive from 1Password support.
I look forward to hearing from you.