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Forum Discussion
Anonymous
3 years ago1Password not offering to save newly created passkey on capecodfive.com
Hello,
I am using Google Chrome 118.0.5993.117 on macOS 14.1 (arm64) with 1Password 8.10.18 and the 1Password Extension 2.16.0 for Chrome.
I have successfully created, saved in 1Password, and u...
1P_Evon
1Password Team
3 years agoHey @tolsen718,
Thanks for reaching out. I'm sorry to hear about the trouble you're having.
I'd like to dig a little deeper into the passkey issue you're experiencing on this website. I recommend sending an email to mailto:support+forum@1Password.com so that our support team can help you.
With your email please include:
- A link to this thread: https://1password.community/discussion/143041/
- Your forum username: tolsen718
- Recreate the issue, save a console log and attach that to your email: https://support.1password.com/cs/extension-console-log/.
After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.
We look forward to assisting you further, @tolsen718.