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Former Member
4 years ago

1Password Not Opening from Toolbar ios15

When I try to use the password pop-up, I followed the instructions to click on aA on the toolbar, then 1Password. It awaits for the master password but does not open up or progress anywhere.
ios
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Former Member
4 years ago
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I'm having exactly the same problem. Tapping on the 1password extension icon prompts for the master password, then nothing happens. I submitted a help request with a diagnostic report (holding out hope that I'll actually get a helpful response... I've NOT had any good experiences with your asynchronic user support so far). So far I've not gotten a ticket or any indication that my request was received.

iPhone 11, iOS 15.0.2. 1Password 7.9.1.

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When I try to use the password pop-up, I followed the instructions to click on aA on the toolbar, then 1Password. It awaits for the master password but does not open up or progress anywhere.

"},"Conversation:conversation:19686":{"__typename":"Conversation","id":"conversation:19686","solved":false,"topic":{"__ref":"ForumTopicMessage:message:19686"},"lastPostingActivityTime":"2021-11-08T08:25:41.000-08:00","lastPostTime":"2021-11-08T08:25:41.000-08:00","unreadReplyCount":17,"isSubscribed":false},"ModerationData:moderation_data:19686":{"__typename":"ModerationData","id":"moderation_data:19686","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:19686_1":{"__typename":"Revision","id":"revision:19686_1","lastEditTime":"2021-10-25T16:55:14.000-07:00"},"ForumReplyMessage:message:19698":{"__typename":"ForumReplyMessage","id":"message:19698","conversation":{"__ref":"Conversation:conversation:19686"},"author":{"__ref":"User:user:-1"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:19686/message:19698","revisionNum":1,"uid":19698,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1Password Not Opening from Toolbar ios15","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:19698"},"parent":{"__ref":"ForumTopicMessage:message:19686"},"body":"

I'm having exactly the same problem. Tapping on the 1password extension icon prompts for the master password, then nothing happens. I submitted a help request with a diagnostic report (holding out hope that I'll actually get a helpful response... I've NOT had any good experiences with your asynchronic user support so far). So far I've not gotten a ticket or any indication that my request was received.

\n\n

iPhone 11, iOS 15.0.2. 1Password 7.9.1.

","body@stringLength":"464","rawBody":"

I'm having exactly the same problem. Tapping on the 1password extension icon prompts for the master password, then nothing happens. I submitted a help request with a diagnostic report (holding out hope that I'll actually get a helpful response... I've NOT had any good experiences with your asynchronic user support so far). So far I've not gotten a ticket or any indication that my request was received.

\n\n

iPhone 11, iOS 15.0.2. 1Password 7.9.1.

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