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Forum Discussion
Solved
1Password not recognizing Barclays website
https://cards.barclaycardus.com/ likes to "Remember username" by default. 1Password only recognizes the username and password fields as valid if the username has not been remembered. If the username ...
Hi all,
This has now been fixed as of version 8.11.10 of the 1Password browser extension. Thanks for reporting it!
As excited as I was to hear this, with Safari extension v8.11.10.37 I am really not seeing a change in behavior.
The -site- is still enabling "remember username" by default. So unless you uncheck that every time you login to the site, after a logout/login, it remembers your username and 1P then refuses to inject the password. (The 1P icon doesn't even appear in the password field which it typically does.) The only way to get around this is to click the "log in as a different user". Then 1Password will fill in the username and password. (And then you have to uncheck "Remember username" every time to prevent this loop.)
I know it's not 1Password's fault that the Barclays site keeps enabling "remember username" by default (for security purposes the logic should be the opposite!) but unless 1Password can force that to be unchecked when the page loads the problem is technically still there (1Password refuses to inject the password if the username is cached).
Brian
1P_SimonH
Community Manager
Community ManagerHi brian163,
I'm sorry it's still not working properly! Would you be able to email a screen recording of attempting to log in to Barclays (omitting any sensitive data) to mailto:support@1password.com so we can see what you're experiencing? When you've done that, please respond here with the ticket number. Thank you!
