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wzamites's avatar
wzamites
New Contributor
8 months ago
Solved

1Password not recognizing Barclays website

https://cards.barclaycardus.com/ likes to "Remember username" by default. 1Password only recognizes the username and password fields as valid if the username has not been remembered. If the username ...
browser extension
  • 1P_Evon's avatar
    1P_Evon
    8 months ago

    Hello, wzamites. Thank you for reaching out.

    I'm sorry about the trouble. Our development team is tracking an issue on the https://cards.barclaycardus.com/ website where the password won't autofill if the username is cached. I've added you as an affected user to our internal reporting.

    In the meantime, I'd suggest unchecking the Remember username box before signing in or using https://support.1password.com/getting-started-browser/#use-drag-and-drop-to-fill-in-apps from the 1Password extension pop-over.

    I hope that helps.

    -Evon

    ref: dev/core/core#32665

SamX's avatar
SamX
New Contributor
5 months ago

Hello, is there an update on this bug?

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not recognizing Barclays website","id":"message:35304","revisionNum":1,"repliesCount":10,"author":{"__ref":"User:user:11653"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:35304"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:35304"},"body@stripHtml({\"truncateLength\":200})":" https://cards.barclaycardus.com/ likes to \"Remember username\" by default. 1Password only recognizes the username and password fields as valid if the username has not been remembered. If the username ...","body@stringLength":"635","rawBody":"

https://cards.barclaycardus.com/ likes to \"Remember username\" by default. 1Password only recognizes the username and password fields as valid if the username has not been remembered. If the username is remembered, and the only thing left to populate is the password field, 1Password does not recognize it and I need to copy and paste the password, or click \"Log in as a different user\" to get both the username and password fields to show up.

\n\n
\n\n

1Password Version: 8.10.46
\nExtension Version: 8.10.46.26
\nOS Version: MacOS Version 15.0.1 (24A348)
\nBrowser: Chrome

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https://cards.barclaycardus.com/ likes to \"Remember username\" by default. 1Password only recognizes the username and password fields as valid if the username has not been remembered. If the username is remembered, and the only thing left to populate is the password field, 1Password does not recognize it and I need to copy and paste the password, or click \"Log in as a different user\" to get both the username and password fields to show up.

\n\n
\n\n

1Password Version: 8.10.46
\nExtension Version: 8.10.46.26
\nOS Version: MacOS Version 15.0.1 (24A348)
\nBrowser: Chrome

"},"Conversation:conversation:35304":{"__typename":"Conversation","id":"conversation:35304","solved":true,"topic":{"__ref":"ForumTopicMessage:message:35304"},"lastPostingActivityTime":"2025-03-20T11:54:09.920-07:00","lastPostTime":"2025-03-20T11:54:09.920-07:00","unreadReplyCount":10,"isSubscribed":false},"ModerationData:moderation_data:35304":{"__typename":"ModerationData","id":"moderation_data:35304","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:35304_1":{"__typename":"Revision","id":"revision:35304_1","lastEditTime":"2024-10-13T15:36:29.000-07:00"},"ForumReplyMessage:message:35308":{"__typename":"ForumReplyMessage","id":"message:35308","conversation":{"__ref":"Conversation:conversation:35304"},"author":{"__ref":"User:user:16559"},"revisionNum":1,"uid":35308,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1Password not recognizing Barclays website","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:35308"},"parent":{"__ref":"ForumTopicMessage:message:35304"},"body":"

Hello, is there an update on this bug?

","body@stringLength":"45","rawBody":"

Hello, is there an update on this bug?

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Hello, wzamites. Thank you for reaching out.

\n\n

I'm sorry about the trouble. Our development team is tracking an issue on the https://cards.barclaycardus.com/ website where the password won't autofill if the username is cached. I've added you as an affected user to our internal reporting.

\n\n

In the meantime, I'd suggest unchecking the Remember username box before signing in or using https://support.1password.com/getting-started-browser/#use-drag-and-drop-to-fill-in-apps from the 1Password extension pop-over.

\n\n

I hope that helps.

\n\n

-Evon

\n\n

ref: dev/core/core#32665

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