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Forum Discussion

JuliusH's avatar
JuliusH
Occasional Contributor
2 years ago

1Password not working correctly in Safari

Hi!

Since recently 1password is not working properly in Safari anymore. When I click on the little 1P icon in a login field, nothing happens and I have to copy/paste all the information manually which is of course much less smooth in terms of workflow.

In general, I have the impression, that 1P has much more hiccups lately. It used to work perfectly for a long time and now it annoys me basically on a daily basis.

Julius


1Password Version: 1Password for Mac 8.10.20 (81020036)
Extension Version: 2.17.1
OS Version: macOS 14.1
Browser: Safari

  • JuliusH's avatar
    JuliusH
    Occasional Contributor

    In addition to that:
    When I click the 1P icon next to the address bar and click "Fill" nothing happens.
    And this is the case for any website

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team

    Hey cortig, thanks for writing in. I replied to you in the other forum thread, I just wanted to double check if you're experiencing the same issue as the one posted there?

    -Evon

  • Hello JuliusH! 👋

    I'm sorry that 1Password for Safari isn't working correctly. As a first step, can you please update to version 2.18.0: How to keep 1Password up to date in your browser

    Then, try these steps:

    1. Close all open web browsers.
    2. Right-click on the 1Password icon at the top of your Mac's screen and then click Quit. Wait until the icon disappears.
    3. Double-click on 1Password from your Mac's Applications folder.
    4. Open your web browser.

    Let me know if you still see the issues after doing this.

    -Dave

  • cortig's avatar
    cortig
    Occasional Contributor

    The issue remains after updating 1Password for Safari for me unfortunately.

  • Hi lysander,

    Can you provide a little more detail on the issue you are having so I can make sure we are on the same page?

    Thank you!